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Customer Care & Support
Hours of Operation - Our website is always open 24 hours a day. To contact customer service please visit our contact us page located at the bottom of this page. From there you can email customer service directly by completing the contact us form and selecting customer service from the pull down menu. You can also reach us at 602-996-0006 or toll free at 1-888-996-8002. Our customer service department is open from 9:00 am – 5:00 pm Arizona Mountain Standard Time.
Account Profile - For your convenience, you can edit your Donation Promotions eAccount, change your password or email address and even view any of your past orders by logging into My Account. Simply click or type the following address in your browser: http://www.stopsmokingpromotions.com/gateway.asp
Tracking your Order - For your convenience, you may track your order or view any of your past orders by logging into My Account. Simply click or type the following address in your browser: http://www.stopsmokingpromotions.com/gateway.asp
Telephone Orders - We encourage you to shop on line. Our on-line store is open 24 hours, 7 days a week. If you would like to place an order via telephone, call us toll free at 1-888-996-8002 between the hours of 9 am & 5pm Mountain Standard Time and one of our highly trained team members will be happy to take your order.
Our Guarantee - You've Got to Love It! At Stop Smoking Promotions our goal is to make our customers happy! Each and every order is backed by our "YOU'VE GOT TO LOVE IT!" Guarantee Policy. If you’re order isn’t shipped by the right method, on the right day with the logo and artwork that you’ve approved, it’s FREE!
Change is Good - At Stop Smoking Promotions we are committed to enhancing your shopping experience. We are constantly reviewing our policies and procedures. Tell us how we’re doing by sending us an email or call us. We really want to hear what you think. Simply email us at info@stopsmokingpromotions.com
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